HP Hewlett Packard Welding System 683703 004 User Manual

HP ProLiant Updates Catalog (v 2012.08.0)  
User Guide  
Abstract  
This guide describes the procedures and prerequisites for installing and using the HP ProLiant Updates Catalog, which provides  
firmware and software from the SPP for the SCCM Software Updates and the SCVMM Update Catalog features.  
HP Part Number: 683703-004  
Published: September 2012  
Edition: 1  
 
Contents  
Contents  
3
 
1 Introduction  
The HP ProLiant Updates Catalog provides firmware and software from the SPP for the SCCM  
Software Updates feature and SCVMM Update Catalog feature.  
What’s New in this release:  
Included Component  
Version  
HP Service Pack for ProLiant  
2012.08.0  
4
Introduction  
 
 
2 Support matrix  
Supported System Center products  
The catalog can be used on the following System Center products:  
SCCM 2007  
SCCM 2007 SP1 (R2 can be installed)  
SCCM 2007 SP2 (R2 or R3 can be installed)  
SCCM 2012  
SCVMM 2012  
Supported managed operating systems  
The catalog can be deployed to the following operating systems:  
Windows Server 2003 x86 (SP and edition agnostic)  
Windows Server 2003 x64 (SP and edition agnostic)  
Windows Server 2008 x86 (SP and edition agnostic)  
Windows Server 2008 x64 (SP and edition agnostic)  
Windows Server 2008 R2 x64 (SP and edition agnostic)  
Supported managed servers  
The Windows Server 2003 updates are supported on the PSP 8.70 server matrix.  
The rest of the updates are supported on the corresponding SPP server matrix. Go to http://  
Supported System Center products  
5
 
       
3 Installing the HP ProLiant Updates Catalog  
Considerations  
Ensure that SCUP, WSUS, SCCM / SCVMM, and the managed servers are all properly configured  
for use with the Software Updates functionality.  
Installation  
The HP ProLiant Updates Catalog is registered with Microsoft as a partner catalog. Add and import  
the catalog like any other standard catalog.  
6
Installing the HP ProLiant Updates Catalog  
 
     
4 Using the HP ProLiant Updates Catalog  
The catalog updates appear in the SCUP console under the HP ProLiant Updates subfolder. Deploy  
the updates like any other standard update.  
IMPORTANT:  
After publishing an update to SCCM 2012 and before deploying the update to a collection,  
increase the update's Maximum run time value from 5 minutes to 30 minutes.  
On ProLiant G7 or earlier servers, enable the SNMP feature on the managed servers before  
deploying any software updates.  
If you are deploying updates to a managed server that does not have any HP drivers installed,  
you must deploy a software update before the firmware update.  
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5 Reference  
The HP ProLiant Updates Catalog consists of bundles. The bundles provide a simple and convenient  
mechanism for deploying firmware and software. The bundle's contents are a portion of the SPP.  
The bundle’s version number corresponds to the SPP it was generated from. Inside each bundle  
HP SUM is used to install the included firmware or software. The catalog and bundles are updated  
whenever a new SPP becomes available.  
Bundle  
Description  
HP ProLiant Server Firmware ####.##.#  
Server-based firmware such as BIOS, Smart Array, iLO,  
Power Management Controller, NIC, tape, and hard  
drive.  
HP Windows Server 2003 x86 Software 8.70  
Drivers, agents, and utilities.  
Drivers, agents, and utilities.  
Drivers, agents, and utilities.  
Drivers, agents, and utilities.  
Drivers, agents, and utilities.  
HP Windows Server 2003 x64 Software 8.70  
HP Windows Server 2008 x86 Software ####.##.#  
HP Windows Server 2008 x64 Software ####.##.#  
HP Windows Server 2008 R2 x64 Software ####.##.#  
NOTE:  
HP recommends using the HP Service Pack for ProLiant DVD for updating infrastructure firmware.  
The Windows Server 2003 bundles are identical to the PSP 8.70 and will not be updated.  
Refer to the SPP site for details of what firmware and software components are included. Go  
Refer to the HP Smart Update Manager User Guide for details of its installation logic. In  
particular, how it determines which agents to install or update based on the server generation  
and what agents are already installed. Go to http://h18004.www1.hp.com/products/servers/  
8
Reference  
 
 
6 Troubleshooting  
The compliance percentage is 0%  
This situation occurs if the managed server is updated either manually or by using the old  
Hewlett-Packard Server Updates Catalog. The new HP ProLiant Updates Catalog uses different  
applicability rules, so the compliance percentage reads 0%.  
To resolve this issue:  
Deploy the HP ProLiant Updates Catalog updates. No firmware or software is updated, but the  
data for the applicability rules is generated and the compliance percentage is updated.  
Initial install status is failed  
The bundle and its associated smart components install correctly, but the initial install status is  
marked as failed. Furthermore, at the next polling cycle, the install status changes to success. This  
occurs because the update's Maximum run time value is too small.  
To resolve this issue:  
Increase the Maximum run time to 30 minutes.  
Software bundle fails to install  
Check the c:\cpqsystem\log\cpqsetup.logfile for details. One common cause:  
On ProLiant G7 or earlier servers, the SNMP feature is not enabled.  
To resolve this issue:  
On ProLiant G7 or earlier servers, enable the SNMP feature.  
Firmware bundle fails to install  
Check the c:\cpqsystem\log\cpqsetup.logfile for details. One common cause:  
The necessary HP drivers are not present.  
To resolve this issue:  
Deploy the appropriate software bundle before deploying the firmware bundle.  
Retry the update either by waiting for the deployment to be reattempted or manually pushing  
the update.  
The compliance percentage is 0%  
9
 
         
7 Deploying firmware and software updates manually  
In addition to the catalog, it is possible to deploy firmware and software updates using an SCCM  
Software Distribution package. There are several ways to create and use a Software Distribution  
package.  
To deploy HP firmware and software to a managed ProLiant server while minimizing network  
bandwidth:  
1. Create a folder on the SCCM primary site server.  
2. Copy all of the required HP SUM files into the folder. These files can be copied from any SPP  
or Windows PSP.  
3. Copy any Windows smart component (cp*.exe) files into the folder. The components can be  
copied from any SPP, Windows PSP, or Firmware Maintenance DVD.  
4. In the folder, create a file named install.cmdwith the following contents:  
pushd %~dp0  
hpsum /silent /allow_non_bundle_components /use_latest  
if errorlevel 4 exit 1  
if errorlevel 3 exit 0  
if errorlevel 2 exit 1  
if errorlevel 1 exit 0  
if errorlevel 0 exit 0  
exit 1  
5. Create a Software Distribution Package.  
For SCCM 2007, to open the wizard, right-click on Software DistributionPackages and  
select Distribute Software. Follow the prompts but do not advertise the package.  
The following options need to be selected:  
On the Package screen, select Create a new package and program without a definition  
file.  
On the Source Files screen, select Always obtain files from a source directory.  
On the Source Directory screen, specify the folder created in Step 1.  
On the Program Identification screen, set the Command line field to install.cmd.  
On the Program Properties screen, set the Program can run field to Whether or not a user  
is logged on.  
For SCCM 2012, to open the wizard, right-click on Software LibraryOverviewApplication  
ManagementPackages and select Create Package. Follow the prompts but do not advertise  
the package.  
The following options need to be selected:  
On the Package screen, select This package contains source files, and set the Source  
folder: field to the source folder created in Step 1.  
On the Standard Program screen, set the Command line field to install.cmd, and set  
the Program can run field to Whether or not a user is logged on.  
After creating the package, on the package's Data Access properties tab, select Copy the  
content in this package to a package share on distributions points.  
6. Create a new, custom task sequence.  
10  
Deploying firmware and software updates manually  
 
     
7. Edit the new task sequence.  
a. Click Add, and for SCCM 2007 select GeneralInstall Software, or for SCCM 2012  
select GeneralInstall Package. Set the Package field to the package created in Step 5.  
b. Click Add and select General Restart Computer. Set the Specify what to run after restart  
field to The currently installed default operating system and uncheck Notify the user before  
restarting.  
8. Advertise the task sequence to a collection. The following option needs to be selected:  
On the Distribution Points screen, select Access content directly from a distribution point  
when needed by the running task sequence.  
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8 Support and other resources  
Information to collect before contacting HP  
Be sure to have the following information available before you contact HP:  
Software product name  
Hardware product model number  
Operating system type and version  
Applicable error message  
Third-party hardware or software  
Technical support registration number (if applicable)  
If you purchased HP Insight Control for Microsoft System Center as part of an HP Insight Control  
license, you are entitled to 24 x 7 HP Software Technical Support and Update Service. See the  
information below on how to register and use this service.  
If you did not purchase licenses for HP Insight Control, then you may receive technical assistance  
via email at [email protected] or from the HP Service Support Center forum  
How to contact HP  
Use the following methods to contact HP technical support:  
See the Contact HP worldwide website:  
Use the Contact HP link on the HP Support Center website:  
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available  
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be  
recorded or monitored.  
Registering for software technical support and update service  
Insight Management includes one year of 24 x 7 HP Software Technical Support and Update  
Service. This service provides access to HP technical resources for assistance in resolving software  
implementation or operations problems.  
The service also provides access to software updates and reference manuals in electronic form as  
they are made available from HP. Customers who purchase an electronic license are eligible for  
electronic updates.  
With this service, Insight Management customers benefit from expedited problem resolution as  
well as proactive notification and delivery of software updates. For more information about this  
service, see the following website:  
Registration for this service takes place following online redemption of the license certificate.  
How to use your software technical support and update service  
As HP releases updates to software, the latest versions of the software and documentation are  
made available to you. The Software Updates and Licensing portal gives you access to software,  
documentation, and license updates for products on your HP software support agreement.  
You can access this portal from the HP Support Center:  
12  
Support and other resources  
 
         
After creating your profile and linking your support agreements to your profile, see the Software  
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain  
software, documentation, and license updates.  
Warranty information  
HP will replace defective delivery media for a period of 90 days from the date of purchase. This  
warranty applies to all Insight Management products.  
HP authorized resellers  
For the name of the nearest HP authorized reseller, see the following sources:  
In the United States, see the HP U.S. service locator website:  
In other locations, see the Contact HP worldwide website:  
Related information  
HP Insight Control for Microsoft System Center documentation website:  
HP ProLiant servers:  
HP Service Pack for ProLiants:  
HP Smart Update Manager:  
Typographic conventions  
This document uses the following typographical conventions:  
Book title  
The title of a book. On the web, this can be a hyperlink to the  
book itself.  
Command  
A command name or command phrase, for example ls -a.  
Computer output  
Ctrl+x or Ctrl-x  
Information displayed by the computer.  
A key sequence that indicates you must hold down the keyboard  
key labeled Ctrl while you press the letter x.  
ENVIRONMENT VARIABLE  
The name of an environment variable, for example, PATH.  
Key  
The name of a keyboard key. Return and Enter both refer to the  
same key.  
Term  
A term or phrase that is defined in the body text of the document,  
not in a glossary.  
User input  
Indicates commands and text that you type exactly as shown.  
The name of a placeholder that you replace with an actual value.  
Replaceable  
HP authorized resellers  
13  
 
       
[ ]  
{ }  
In command syntax statements, these characters enclose optional  
content.  
In command syntax statements, these characters enclose required  
content.  
|
The character that separates items in a linear list of choices.  
...  
Indicates that the preceding element can be repeated one or more  
times.  
WARNING  
CAUTION  
An alert that calls attention to important information that, if not  
understood or followed, results in personal injury.  
An alert that calls attention to important information that, if not  
understood or followed, results in data loss, data corruption, or  
damage to hardware or software.  
IMPORTANT  
NOTE  
TIP  
An alert that calls attention to essential information.  
An alert that contains additional or supplementary information.  
An alert that provides helpful information.  
14  
Support and other resources  
 
9 Documentation feedback  
HP is committed to providing documentation that meets your needs. To help us improve the  
documentation, send any errors, suggestions, or comments to Documentation Feedback  
([email protected]). Include the document title and part number, version number, or the URL  
when submitting your feedback.  
15  
 
 
Glossary  
CDM  
DMC  
DMS  
OSD  
Custom Data Manager  
Device Monitor Console  
Device Monitor Service  
Operating System Deployment  
HP ProLiant Support Pack  
PSP  
SCCM  
SCOM  
SCUP  
SCVMM  
SPP  
System Center Configuration Manager  
System Center Operations Manager  
System Center Updates Publisher  
System Center Virtual Machine Manager  
HP Service Pack for ProLiant  
HP Scripting Toolkit  
STK  
SUM  
WSUS  
HP Smart Update Manager  
Windows Server Update Services  
16  
Glossary  
 
 

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